Unwanted Conduct and Age Discrimination: What Employers Need to Know

By Rachel Evans on February 20th, 2025

Age discrimination and unwanted conduct in the workplace are increasingly under scrutiny. In recent tribunal cases, seemingly harmless comments have raised legal questions about workplace behavior. A recent example involved a colleague telling a nursing assistant, “back in your day,” highlighting an age gap. While the case was dismissed due to lack of evidence, the judge ruled that such comments could be unlawful. This blog will explore why these issues matter, how they affect both employers and employees, and what legal changes you should be aware of.

What is Unwanted Conduct?

Unwanted conduct refers to behavior that causes discomfort or distress, whether intentional or not. In the workplace, this could include comments, jokes, or actions based on someone’s age, sex, or other protected characteristics. In the context of age discrimination, comments like “back in your day” may seem trivial, but they can create an uncomfortable work environment.

Why is Unwanted Conduct Important?

Unwanted conduct can have serious consequences for both employees and employers. Employees who feel discriminated against or uncomfortable at work may experience a decline in performance, morale, and even physical health. For employers, failure to address these behaviors can lead to costly legal claims, reputational damage, and a negative work culture.

Legal Framework and Recent Changes

In the case involving the nursing assistant, the employment judge ruled that the comment could amount to unlawful age discrimination if proven. While the claim was dismissed due to insufficient evidence, the case underscores how even small comments can have legal ramifications.

What Employers Need to Know

Employers should be aware that seemingly harmless comments or jokes can lead to legal action if they create a hostile environment for employees. Employers are responsible for addressing any complaints of discrimination or harassment and ensuring that employees understand what constitutes inappropriate behavior. Training staff, implementing clear policies, and promoting a culture of respect are key steps to mitigating these risks.

Common Mistakes and How to Avoid Them

One of the most common mistakes is underestimating the impact of casual remarks. Employers might think that a “back in your day” comment is harmless, but it could contribute to a broader culture of ageism. To avoid these pitfalls, employers should:

  • Implement regular training on what constitutes discrimination and harassment.
  • Encourage employees to speak up about behavior that makes them uncomfortable.
  • Ensure that all complaints are taken seriously and addressed promptly.

Summary and Call to Action

  • Unwanted conduct refers to behavior that makes employees feel uncomfortable or discriminated against.
  • Even casual comments like “back in your day” could be unlawful if they create an age-gap dynamic.
  • Employers must address all discrimination claims, even seemingly minor remarks, to avoid legal consequences.
  • Practical steps for employers include training, clear policies, and fostering a respectful workplace culture.

Need expert advice on preventing workplace discrimination? Contact DPH Legal today for a consultation.

Rachel Evans

Rachel Evans

February 20th, 2025

Rachel has over 20 years of experience in employment law.

Rachel advises employers and employees on a wide range of employment issues, including unfair and wrongful dismissal, redundancy, disability discrimination claims, disciplinary and grievance issues, and claims at the Employment Tribunal. She also has extensive experience in preparing and advising on settlement agreements, employment contracts, service agreements, consultancy agreements and employment handbooks and policies.

Before arriving at DPH Legal, Rachel worked at a prestigious national law firm where she gained wide-ranging experience that included providing legal advice to company directors and other senior personnel as well as acting for rugby clubs and representing senior police officers in relation to complex high-value disputes.

Rachel is also a member of the Law Society, the SRA and the Employment Lawyer’s Association.

Read Rachel’s Full Bio.

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